The Relay.app Shutdown: How to Move Your Workflows to Relato
Relay.app wound down in 2026, free accounts on 15 August and paid on 14 September. Here is what happened, what it means for your workflows, and how to rebuild them on Relato, whether or not you still have your export.
Relay.app has wound down. If your team ran automations on it, they need a new home.
Relay announced the wind-down in July 2026. Free accounts stopped on 15 August 2026 at 23:59 PT, and paid accounts ran through 14 September 2026 at 23:59 PT. Paid customers got 60 days of continued usage plus AI credits, pro-rated refunds on annual plans, and an export tool that handed back workflows, run history, and tables.
That was a fair wind-down. It still leaves you with a job to do. This guide covers what happened, what to rebuild first, and how to get your approvals and integrations working again on Relato.
Start from what you still have
The right first step depends on where you are, so find yourself here before reading on.
If your Relay account is still open. Run the export tool now, before anything else. It returns your workflows, run history, and tables, and it is much easier to rebuild from an export than from memory. Keep the file somewhere safe even if you are not ready to migrate yet.
If you already ran the export. You have everything you need. The run history in particular is worth more than people expect, because it is the reference you check a rebuilt workflow against.
If your account has closed and you have no export. This is recoverable, and it is more common than you would think. Your workflows left evidence behind: the documents they wrote, the tickets they opened, the messages they posted, the rows they appended. Between that trail and what your team remembers of the process, a working flow can be reconstructed. Skip to the rebuild steps below, or send us what you have and we will do it.
What happened to Relay
Relay.app was an AI-powered automation platform. You built multi-step workflows that connected your tools, ran AI steps like extraction and drafting in the middle of a process, and paused for a human to approve before something important fired.
The timeline:
- 15 August 2026, 23:59 PT: free accounts stopped.
- 14 September 2026, 23:59 PT: paid accounts stopped, after 60 days of continued usage and AI credits.
- Annual plans received pro-rated refunds.
- An export tool returned workflows, run history, and tables.
Founder Jacob Bank returned to Google as VP of Product for Chrome, which TechCrunch reported on 17 August 2026.
Why Relato is a natural home for Relay workflows
Relato is an AI-agent platform in the same category as Relay, so the mental model carries over. The pieces you built in Relay map onto Relato directly:
- Multi-step AI workflows. Chain triggers, actions, and AI steps into one flow, the same way you did in Relay.
- Human-in-the-loop approvals. Keep a checkpoint before anything irreversible runs. This is usually the part teams worry about most in a migration, and Relato treats it as a first-class feature.
- AI steps inside the flow. Extract, summarize, classify, and draft as part of a workflow, with the model doing the grunt work and a person owning the decision.
- The integrations your work already touches. Connect the tools your automations run against, with native Google Workspace support, web research, and an open API for anything custom.
Where Relato goes further is scope. Relay was a strong standalone automation tool. Relato puts those automations inside a full work platform, so the projects, tasks, and review steps around an automation live next to the automation itself. For most teams that means one place instead of an automation tool plus three other apps to track the work it feeds.
Relay.app and Relato at a glance
| Capability | Relay.app | Relato |
|---|---|---|
| Multi-step AI workflows | Yes | Yes |
| Human-in-the-loop approvals | Yes | Yes, first-class |
| AI steps (extract, summarize, draft, classify) | Yes | Yes |
| Connects to your existing tools | Yes | Yes, plus native Google Workspace, web, and open API |
| Projects, tasks, and review workflows in one platform | No | Yes |
| Managed migration help | Not applicable | Free rebuild of your top workflows |
| Status | Wound down in 2026 | Actively developed |
How to rebuild, step by step
You can do this yourself, or we can do the heavy part for you. Either way the shape is the same.
- Gather your reference. Your Relay export if you have one. If you do not, collect the outputs each workflow produced, which is usually enough to reconstruct what it did.
- List your workflows by how much they matter. You almost certainly do not need to rebuild all of them. Rank by how often each ran and how much breaks while it is missing. Move the top handful first.
- Rebuild each flow as a Relato agent. Recreate the trigger, the AI steps, the integrations, and the approval checkpoints. Because the model is the same, this is a translation rather than a redesign.
- Verify against your old runs. Run a couple of real inputs through the new flow and check the output against what Relay produced. Exported run history is the ideal reference, and saved outputs work too.
- Switch it live. Once a flow matches, point your team at the Relato version. Repeat down your priority list until you are fully moved.
The faster path: let us rebuild your workflows
If you would rather not rebuild by hand, we will do it. Send us your Relay export, or a description of what each workflow did, and we will reconstruct your top workflows on Relato, approvals and all. There is no cost to the migration and no contract to start.
Rebuild your most important flows first, and treat the rest as recoverable whenever you need them.
Relay has wound down. Your workflows do not have to stay down.
Send us your Relay export, or just tell us what each workflow did, and we will rebuild your top automations on Relato for free, approvals and integrations included.